Latest update: 20 April 2021

Managing the pandemic has taught us the importance of maintaining immaculate cleanliness within our homes and business premises.

Due to the nature of our role we are considered essential workers; we have worked diligently throughout this time to meet a wide range of client needs. We will remain fully functional during all levels of national restrictions to provide essential cleaning services including, antiviral cleans and fogging.

Our clientele and staff are highly valued, hence why we have taken extensive measures to keep our clients and cleaners as safe as possible during these uncertain times.

General Covid 19 Information:

• The Coronavirus (Covid 19) spreads rapidly and is transferred via contact with contaminated surfaces. Immaculate hygiene is imperative, if we are to control the spread of the virus.
• Our cleaning procedures include to approved antiviral agents and accommodate for social distancing according to government guidelines.
• All of our teams are fully trained and will arrive at your premises with the required tools and personal protective equipment.

Domestic Cleaning

• Government has approved cleaning companies to carry out procedures in homes and private properties, providing the staff are well and display no Covid related symptoms.
• All staff are required to carry out government issued Rapid Antigen test and get a negative result on a weekly basis.
• The official statement has further underlined the importance of respecting personal space and maintaining a distance of two metres between the workers and all household occupants.
• Work will not to be carried out in properties where individuals are isolating or being shielded.
• Work is not to be carried out by anyone showing symptoms of the virus.

For more information, please consult with Public Health England’s official website.

Our Safety Measures

Following the official regulations from the British Government, we have implemented the following policies:

• All of our cleaners undergo daily symptom checks. If anyone is showing even the mildest of symptoms, they reschedule their appointments and follow the official NHS guidelines.
• All of our cleaners maintain a minimum distance of two metres while working on customer properties.
• All of our cleaners are instructed to utilise the new and most effective antiviral cleaning procedures.

Our cleaners will:

• Avoid physical contact and greetings.
• Ensure that a minimum distance of two metres is maintained between them and customers at all times
• Ensure that they arrive at your premises, equipped with everything necessary to carry out the procedures, including a full-body paper suit, face masks, spare cleaning gloves and overshoes.
• Wash their hands thoroughly and dry them with disposable towels as often as possible.
• Disinfect their communication devices thoroughly as often as possible.
• Focus on all high-contact areas and items, like doors and doorframes, taps, knobs and handles, TV remotes and gadgets.
• Change dirty water as often as possible.
• Wash all materials at a minimal temperature of 60°C

How to support your cleaner?

We are doing everything in our power to halt the spread of COVID-19, but there are still things that you, as a homeowner, can do to help us. Here are the top three things to keep in mind:

• If you and your family members are not showing symptoms of COVID19, please do not cancel your booking appointments to ensure that our cleaners still have regular work schedules.
• Have faith in your cleaners. Our personnel have been thoroughly briefed and know what they are doing. If you have any questions or suggestions about the situation, please contact our customer support team instead.
• Help us help you. Please respect the NHS guidelines, avoid physical contact and maintain a distance of at least two metres with your cleaners. Let them focus on their work and keep you safe.